At Clomac, our 100% commitment to customer satisfaction is guarenteed.


 We believe that total, 100% customer satisfaction is achieved time after time, on each and every order we supply.

The Clomac Delivery Service is standard across all of our upholstery & foam products.

Delivery Timescales

In general the Approx delivery time will be 7 - 10 days.

Refund Timescales

Cancellation Fee for Stock Items 

 

Shipments and returns

Your pack shipment

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Condition of return

    It’s important that returned items are in best possible condition, so please take reasonable care of them.

•  Goods returned without the original, salable packaging cannot be accepted back.

•  Products should be unused and with the original salable packaging. (exclusions apply). We reserve the right to

•  Refuse an exchange or refund with or without proof of purchase, We’ll not refund any delivery charges you’ve paid. Products we are unable to cancel, refund or exchange Unless faulty or not as described, we cannot offer a full refund or exchange on:

• Special order products e.g. sofas made to customers specification. If refund offered we will deduct a 20% charge from your refund.

This does not affect your statutory rights.

Buying Upholstery & Foam Products.

Please check the dimensions of the delivery address for access (including doors, corridors, stairs and corners), as well as the proposed location, before you order large items, to confirm that the product is right for your needs, and enable us to deliver your order successfully.


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